Privacy Policy

Last updated: 14 August 2026

This policy explains what Twin Eagles Plumbing & Water Cleanup ("we", "us") collects when you use this site, why we collect it, and what we do with it. It applies to every page on quote.twineaglesplumbing.com.

Information you give us

Our quote forms ask only for what we need to return your call and book the visit:

• Your name
• Your phone number
• Your email address
• The service you are enquiring about

We do not ask for payment details, financial information, or government identifiers anywhere on this site.

Information collected automatically

When you visit, our analytics and call-tracking providers may record standard technical information such as your IP address, approximate location (city or region), device and browser type, the pages you view, and the ad, search term, or link that brought you here. This is used to understand which advertising works and to improve the site.

If you call a number shown on this site, our call-tracking provider records the number you dialled, the time and duration of the call, and the marketing source it came from. Calls may be recorded for quality and training purposes.

How we use your information

• To contact you about the service you requested, by phone, text, or email
• To prepare and deliver a quote and schedule work
• To keep records of the work we carry out for you
• To measure and improve our advertising and this website
• To prevent spam and abuse of our forms

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Service providers we use

We share information with a small number of providers who process it on our behalf:

• Google — Google Analytics, Google Tag Manager, Google Ads, and reCAPTCHA (spam prevention). See Google's privacy policy.
• CallRail — call and form tracking, so we know which advertising generated your enquiry.
• Our email provider — form submissions are delivered to our team by email.

Cookies

This site uses cookies for analytics, advertising measurement, and call attribution. You can block or delete cookies in your browser settings; the site will still work, but our advertising reporting will be less accurate.

How long we keep it

Enquiry details are kept for as long as needed to serve you and to meet our record-keeping obligations. Analytics data is retained according to the providers' standard retention periods.

Your choices

You can ask us to give you a copy of the information we hold about you, correct it, or delete it. You can also ask us to stop contacting you at any time. Use the contact details below and we will action the request.

Children

This site is intended for adults arranging plumbing services. We do not knowingly collect information from children.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new "last updated" date.